Terms & Conditions
All goods are hired subject to our standard terms and conditions
DELIVERIES
• Payment No cash on delivery
• Payment by bank Transfer or credit card over the phone PRIOR to delivery
• This fee is non-refundable, but may be transferred to another date, if Bathurst party & events hire has been given sufficient notice.
• For weekend functions, deliveries are usually made Thursday/Friday. Pick up is Monday/Tuesday.
• For mid-week functions please arrange times and days with one of our staff.
• If your function is out of hours or on public holidays, we can still cater for your needs, but extra charges may apply…. please speak to our staff to assist you.
• Copy of driver’s licence or photo ID will be taken on pick or delivery
PICKING UP
• Minimum $50.00 refundable bond is to be paid when picking up goods from our store.
• The cost of the bond depending on size of the Order
• When items are returned clean and without damage, the bond is refunded in the same way it was paid.
• Copy of driver’s licence or photo ID will be taken on pick or delivery
Refundable Bond
• The cost of the refundable bond depending on size of the Order
• When items are returned clean and without damage, the bond is refunded
• Copy of driver’s licence or photo ID will be taken on pick or delivery
PAYMENT
• We usually require a 50% non-refundable deposit to secure a booking.
• Balance is to be paid prior to pick up or Delivery.
- All order must be paid in full (2) weeks before Your event.
• Payments are credit card/direct transfer PRIOR to pick up or delivery.
- if any invoices are not paid the item will not be delivered on the day of delivery
Payment Arrangements
• All Payment Arrangements must be paid in full (2) weeks before Your event.
CANCELLATIONS
In the event of cancellation by the hirer the following applies:
• In excess of two (2) weeks’ notice prior to the event, the booking deposit (50%) is non-refundable but may be transferred to a rescheduled function.
• Less than two (2) weeks’ notice but more than 48 hours prior to the pickup date, 50% of the total charges are payable.
• Cancellation less than 48 hours to pick up date, total charges are payable.
CLEANING, BREAKAGE & LOSSES
• All crockery, glassware, catering equipment, carpets etc are to be returned clean and dry.
• A bond is charged with these items and is refunded if no breakage/damage has occurred, and items have been returned clean and dry.
• All breakages and losses must be paid for by the hirer. If you have a bond, then the losses are taken from that. If the fee exceeds the bond charged, the hirer is required to pay the balance.